Wholesale Terms & Conditions
Orders can be placed by emailing or calling us. All customers must have a tax certificate to operate as a retailer, wholesaler or manufacturer. To view our catalog online, please create a customer login profile and complete the wholesale customer contact form. We will then allow you access to our online wholesale catalog. Or contact us for catalog information.
Our requirements are $350 for first time opening orders. Quantity minimums apply for each item and need to be ordered as such.
Orders ship within 1-2 weeks from order date, depending on product availability. In Australia, orders ship via Toll Ipec and Australia Post. In America, orders ship via USPS from California.
All orders must be paid for upfront prior to shipping. We accept payments by check, money order, PayPal or credit card (VISA or Mastercard). Credit cards will be processed at time of shipment. Returned checks are subject to a $20 fee. Orders paid by check will only ship once check is cleared.
Items not available at time of shipment will be placed on backorder. Backorders are automatically added to subsequent orders before shipping, or shipped when available. Please notify us if you have specific backorder policies and we will happily work with you accordingly.
We only accept returns on defective merchandise. Claims must be made within 7 business days of receipt of your shipment. As Miss Rose Sister Violet products are all handcrafted there will be some slight variations in colour, texture and finish, as well as slight irregularities. These are not considered flaws or defects.