FAQ
DO YOU SHIP OVERSEAS?
We ship worldwide from Adelaide, South Australia. Just select your country when finalising your order and shipping costs will be calculated automatically. Please refer to our Shipping Information for further details.
WHEN CAN I EXPECT MY ORDER TO SHIP?
All orders will ship from our fulfilment facility within 1-3 business days from when the order is placed. From there, it will take about 2-7 business days for orders to be delivered within Australia and anywhere from 4-16 business days for international orders depending on the selected shipping method.
HOW MUCH DOES SHIPPING COST?
Australia
Standard Shipping
$15
Free Standard Shipping
orders over $200 AUD within Australia only
International
New Zealand Standard Shipping
$20
Rest of World Standard Shipping
$35 (0-10kg)
$50 (11kg and up)
RETURNS are accepted, however, we are NOT responsible for shipping costs.
Shipping costs for wholesale orders varies and is dependent on size, weight and destination. Please refer to our Wholesale Terms and Conditions for further details.
IF ITEMS IN MY ORDER SHIP SEPARATELY, WILL I BE CHARGED EXTRA SHIPPING COSTS?
No, you will not incur any additional shipping costs and will only be charged the amount you were quoted during the checkout process.